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USF cares about student learning and accountability is part of the student learning experience. Our commitment to student success demands that we provide the right tools to ensure honesty, and fairness. Lastly, we all value what it means to have a degree from USF, and we maintain our high standards so that we might guarantee excellence beyond college.

Depending on the exam settings as determined by the instructor, Honorlock may require an identity confirmation and/or monitoring of a student鈥檚 exam attempt. Honorlock does not scan other computers on your network or your phone or tablet and has no access to them. Honorlock is FERPA compliant and a multitude of privacy provisions have been established to ensure student privacy. For more information please visit the  and the .

No. Online proctoring for exams is an option that your instructor may or may not require for course exams. If the instructor has enabled online proctoring for an exam, then it is required of all students in that class.  

If you have an online exam that requires proctoring via Honorlock, a notification will be provided within your syllabus and you will see an Honorlock section in your course menu. Within your course, you should also see an Honorlock student prep module providing support information and practice test. If this is not available, please contact your instructor. 

Students are fully responsible for all technological requirements necessary to take an online proctored exam, including, but not limited to, a reliable computer, a functional camera with a microphone (USB or internal, depending on test requirements), a high-speed internet connection, and up-to-date software, including the latest versions of and the . Some tests may require students to download the Honorlock app, which will auto-download during exam prechecks, and to use a separate USB webcam as a side-angle camera. If your test requires a side-angle camera, you can learn more . 

The Honorlock extension and App can be removed after you have finished your exam. Honorlock is not mobile compliant and phones or iPads are not supported. Students should take exams from private, quiet location with good lighting.

It is the student's responsibility to ensure all requirements are met. You will find in your course an Honorlock student prep module providing you with the steps for setup and a practice test. If you do not see this please contact your instructor. 

Honorlock has its own 24/7 support line via email, phone, or chat on the . Students can also connect directly with an Honorlock agent within their course by selecting "Honorlock" from the course menu and clicking the chat icon in the lower right corner. This chat is available both before and during an exam. For any computer related issues or those technical issues outside of Honorlock, we recommend contacting the USF help desk at 813-974-HELP or help@usf.edu.

Prior to contacting support, check for the following: 

1. Verify that you are using the latest version of the Chrome browser and latest version of the .
2. If you see an 鈥淎ccess Code鈥� refresh your browser and/or reinstall the Honorlock extension. 
3. If you are having issues capturing your ID during the exam pre-checks make sure you are in a room with sufficient lighting and holding your ID steady. 

Honorlock is VPAT certified, 508 compliant, and fully accessible by screen readers. Students with questions or concerns about how a disability may impact the use of should contact Students with Disabilities Services or call 813-974-4309.

Just like a traditional class exam, this is determined by the instructor. 

Depending on your exam requirements, students may be required to use a side-view camera that shows their workspace. This setup requires a separate USB webcam, and students can learn more about a side-angle camera .