Resources

Common Questions from Families

Below, you鈥檒l find answers to some of the most frequently asked questions from families as they support their students at USF. From staying informed and navigating resources to understanding important deadlines and opportunities for involvement, these FAQs are designed to help you feel confident and connected throughout your student鈥檚 journey.

How will I receive updates from USF as a family member?

Families primarily receive updates through the Parent & Family Bulletin, our biweekly newsletter with news, events, calendars, and community resources. This is the best way to stay informed about what鈥檚 happening across USF and with Parent & Family Engagement.

Where can I find important deadlines and academic dates?

Important dates, including registration, tuition, and academic deadlines, are available here. Families can also stay informed through the for reminders and highlights throughout the year.

What and when is Family Weekend?

Family Weekend is an annual opportunity for families to visit campus, attend events, and experience USF with their students. Visit here for more information regarding dates and registration.

After orientation, what should my student do to prepare for their first day?

If your student has just completed orientation, we鈥檝e created a first-year transition guide to help them navigate the steps leading up to their first day of classes and beyond. We also offer an additional guide to support your student throughout the remaining years, so you can feel confident supporting them at every stage of their college journey.

How can I learn more about the resources available to my student at USF?

USF offers a wide range of resources to support students academically, personally, and socially. Families can learn more through #HowToCollege: Family Edition, our virtual webinar series where campus departments share the services and guidance available to students throughout their time at USF.

How can I get additional help navigating USF to better support my student?

If you or your student encounters challenges navigating policies, procedures, or resources, you can submit a . Our team will follow up to guide you to the right offices or resources, helping ensure your student gets the support they need.

Why can鈥檛 I access certain information about my student?

Federal privacy laws (FERPA) protect your student鈥檚 personal and academic information. Certain details鈥攍ike grades or financial records鈥攁re only accessible with the student鈥檚 permission.

How can my student grant me access to their records or information?

Students can grant access to family members through the . This allows them to share certain academic, financial, or other information with you while maintaining privacy and compliance with federal laws.

How can I stay involved with USF beyond orientation?

Families can stay connected by signing up for the Parent & Family Bulletin, participating in #HowToCollege: Family Edition webinars, attending Family Weekend and other campus events, and submitting a whenever guidance is needed to connect with campus resources.